We pay a lot of attention and care to our products in order to bring you complete satisfaction. However, if you were not convinced(e) of your choice, you have, a period of 14 days from the receipt of your package to change your mind and make the return of the goods at your expense, except if it is a delivery error or defect on our part. The personalized jewelry, or items that have been worn, cannot be the subject of a return or a withdrawal pursuant to article L. 121-20-2 of the consumer code.
For any return, please contact us either by the contact form, or by email at contact [at] love-and-dream.fr
It will be necessary to return your order, in a perfect state of resale. It will therefore neither have been worn, or washed, or stained. If a free item or gift was offered or sent with the product which you want to make the return, it must necessarily be returned simultaneously, under penalty of non-processing of your refund request
The return of goods must be made by letter followed for the purchases less than 50€, or recommended for purchases over 50€, to the address below :
171 Rue Poudrière
Upon receipt of your return, and subject to their compliance, we issue a refund for the products by crediting the credit card, bank account, or Paypal account used for the transaction.